Competition Details

Competition:
WIN TICKETS TO CHESTER ZOO

Competition by:
Heart Radio

Competition type:
Competition

Answer/Hint:
Tigers

Category: Experiences, Items
Enter: Online
Expires: 3rd April 2022

Enter Competition

Competition Description

Heart Radio are giving you the chance to win family tickets to Chester Zoo, Vtech Kidizoom Duo Children’s Camera, Amazon Fire HD 8 Kids Pro Tablet (with kid-proof case included) Chester Zoo goodies and £250 spending money.

Competition Terms and Conditions

1. The Chester Zoo Online Competition promotion (‘Promotion’) is organised by Global (as defined in the General Terms and Conditions). The Promotion will run from Monday 21st March 2022 to Sunday 3rd April 2022 on Heart North West. Global is the promoter. The ‘Promotion Partner’ mentioned in these Specific Rules is Chester Zoo.
2. IMPORTANT: The Promotion is subject to these Specific Rules and the General Terms and Conditions which are available here. Entry into the Promotion constitutes acceptance of these Specific Rules and the General Terms and Conditions.

Details of the Promotion:

3. To enter the Promotion, you must go online to the Promotion entry page at smoothradio.com, register your details and submit an answer to the multiple-choice question provided.
4. Online entry will open at 00:01 on Monday 21st March 2022 and close at 23:59 on Sunday 3rd April 2022. Entries received before or after this time will not be included in the Promotion.
5. Within 7 days of the closing time of the Promotion, all eligible entries will be entered into a draw. One correct entry will be selected at random and the winning entrant will be contacted by one of our representatives via email or telephone on the telephone number on which you entered. If such winner does not respond within 28 days from being contacted, they will forfeit their right to the prize and we shall be entitled to select another winner by another random draw. That subsequent winner must respond to the notification email within 7 days of the date on which they are notified, or they will also forfeit the prize.
6. We and the prize provider and Promotion Partners may publish and publicise your name, image, social media handle and/or profile picture, your nearest geographical location (for example, your nearest city, town or county) and your entry, and we may refer to your and any applicable third party’s (for example a guest/travel companion) association with the Promotion and/or the prize, in any and all media, worldwide, in perpetuity, for publicity and PR purposes solely in connection with the Promotion.
7. In relation to winners (and runners up if applicable), you understand that we and our Promotion Partners may: (i) interview you and your guest(s)/travel companion(s) which we may film, photograph and/or record and; (ii) film, photograph and/or record, you and your guest(s)/travel companion(s) in connection with the Promotion, either by telephone or in person, and we may use such films, recordings and/or photographs for publicity and PR purposes in any and all media, worldwide, as often and for as long as we consider appropriate or desirable, in connection with the Promotion. We may also publish your and your guest(s)/travel companion(s) name, image, social media handle and/or profile picture.

Eligibility:

8. The Promotion is only open to residents of the UK aged 18 and over, and who are based in the UK at the time of entry.
9. Entry is restricted to one entry per person; duplicate entries will be excluded from the Promotion.

Prize:

10. One winning entrant will receive the following prize:
£250 in Chester Zoo vouchers: can be used for admissions, all shops, cafes and kiosks.
VTech Kidizoom Duo Children’s Camera. Features includes: 5.0 Megapixel, 4GB SD Card, 5 games & Photo editor.
Amazon Fire HD 8 Kids Pro Tablet with Kid-Proof Case, Quad-core, Fire OS, Wi-Fi, 32GB, 8″.
Chester Zoo plush rucksack
Chester Zoo stationary set
Chester Zoo Notebook
£250 spending money

11. Should these products be unavailable at the time of purchase for the winner, the NDL Group reserves the right to substitute with an alternative of equal or greater value. Specifications are subject to change from the manufacturer without notice.
12. All prizes will be delivered within 28 working days from the date that NDL receives confirmation of the delivery address from the winner. NDL will do their best to adhere to these time frames, however due to the ongoing uncertainty with Coronavirus and Brexit, there may be delays with stock availability and deliveries.
13. Gift Vouchers are valid for up to 2 calendar years from the date of Confirmation. The expiry date will be clearly displayed on the front of the Gift Voucher in any event.
14. Gift Vouchers cannot be exchanged for cash value and are not for resale.
15. Gift Vouchers can be used for full or part payment of purchases in Chester Zoo’s restaurants, cafes, shops or for admissions into the Zoo.
16. Once the winner has been contacted allow approximately 14 days for the Gift Voucher to arrive by post. Delivery may be longer around busy periods such as Christmas. We shall not be held liable for any delays in delivery once dispatched.
17. We will endeavour to transfer the prize money to your bank account within 28 days but are not responsible for any delays. You must provide all necessary details via the method directed within 14 days after the original request to do so otherwise the prize will be forfeited in our discretion.
18. You must comply with all applicable rules, regulations and guidance relating to Covid-19, both in the UK and your travel destination/venue. We are not responsible for your failure to comply with such rules, regulations and guidance.
19. You acknowledge and agree that, without limitation to the provisions of Clause 12 of the General Terms & Conditions, our ability to fulfil a prize and/or perform any of our obligations under the Promotion Terms and Conditions could be affected by an actual or threatened epidemic, pandemic, disease or quarantine and/or any corresponding governmental action, guidance and/or ruling (including but not limited to any Foreign, Commonwealth & Development Office guidance) (collectively ‘Covid Measures’).
20. If due to any Covid Measures, we are unable to fulfil a prize or perform any of our other obligations under the Promotion Terms and Conditions, then we shall not be in breach of the Promotion Terms and Conditions. In accordance with Clause 18 below, in these circumstances, we reserve the right to substitute the prize with another prize of equal or greater value at our absolute discretion.
21. Any other costs and expenses which are not specifically included in the prize description are excluded and will be the sole responsibility of the winner. By way of example, without limitation, an overnight stay is not included within the prize.
22. The prize is non-transferable, non-refundable.
23. We reserve the right to substitute the prize with another prize of equal or greater value at our absolute discretion.
24. We are registered with the Phone-paid Services Authority (“PSA”): registration number ORG832-96388-41101. For all enquiries in connection with the Promotion please contact our customer support team at https://global.com/contact/.

Data Protection:

25. Your personal data that you provide to us will be collected and processed by us, our licensees (including Communicorp UK Limited) and our Promotion Partner as well as the prize providers, and if applicable, our service providers, network operators and suppliers in order to administer and fulfil the Promotion. Your personal data may also be disclosed to the Phone-paid Services Authority, Ofcom and/or the Advertising Standards Authority at their reasonable request for regulatory purposes, for example, in order to prevent, investigate and detect crime, fraud or anti-social behaviour and comply with law enforcement agencies and applicable advertising codes.
26. By entering a Promotion, you acknowledge that any personal data provided by you in connection with the Promotion will be processed as set out above and in accordance with our Privacy Policy which sets out full details of how we process personal data and how you can exercise your rights as a data subject, and our Promotion Partner’s Privacy Policy. Please ensure you have read and understood our Privacy Policy before entering any Promotion. If you are required to submit a guest(s)/travel companion(s) personal data to enter a Promotion, you must ensure that your guest(s)/travel companion(s) have given you consent to provide us and our Promotion Partner with their personal data.
27. You may be asked if you want to opt-in to marketing from us and/or our Promotion Partner when you enter a Promotion. If you choose to opt-in, we and/or our Promotion Partner will use your personal data for marketing purposes (see Global’s Privacy Policy for more details). You can withdraw your consent to marketing at any time by unsubscribing.
28. We, our Promotion Partner, and the prize providers may transfer and process personal data outside of the EEA and UK for the purposes of administering the Promotion. Where any transfers are made outside of the EEA or UK we and the Promotion Partner will ensure appropriate safeguards to protect your personal data are in place.
29. We will hold your personal data for a period of up to 3 years in order to comply with our regulatory obligations.
30. You may request the removal of your personal details from our database by contacting privacy@global.com. If you request that your personal details be removed prior to the conclusion of a Promotion, you will forfeit your right to enter the Promotion and/or claim any prize and we reserve the right to select another entrant to participate in the Promotion or withdraw the prize and select another winner, as applicable.