WIN A FAMILY TRIP TO ALTON TOWERS

Competition Terms and Conditions

1. The Theme Park Competition promotion (‘Promotion’) is organised by Global (as defined in the General Terms and Conditions). The Promotion will run from Thursday 15th July 2021 to Sunday 18th July 2021 on the Heart Network.

2. IMPORTANT: The Promotion is subject to these Specific Rules and the General Terms and Conditions which are available here. Entry into the Promotion constitutes acceptance of these Specific Rules and the General Terms and Conditions.

Details of the Promotion:

3. To enter the Promotion, you must go online to the Promotion entry page at heart.co.uk/win, register your details and submit an answer to the multiple choice question provided.

4. Online entry will open at 00:01 on 15th July 2021 close at 23:59 on 18th July 2021. Entries received before or after this time will not be included in the Promotion.

5. Within 7 days of the closing time of the Promotion, all eligible entries will be entered into a draw. One correct entry will be selected at random and the winning entrant will be contacted by one of our representatives via email OR telephone on the telephone number on which you entered. If such winner does not respond within 28 days from being contacted, they will forfeit their right to the prize and we shall be entitled to select another winner by another random draw.

6. We may publish and publicise your name, image, social media handle and/or profile picture, your nearest geographical location (for example, your nearest city, town or county) and your entry, and we may refer to your association with the Promotion and/or the prize, in any and all media, worldwide, in perpetuity, for publicity and PR purposes solely in connection with the Promotion.

7. In relation to winners (and runners up if applicable), you understand that we may: (i) interview you and your guest(s)/travel companion(s) which we may film, photograph and/or record and; (ii) film, photograph and/or record, you and your guest(s)/travel companion(s) in connection with the Promotion, either by telephone or in person, and we may use such films, recordings and/or photographs for publicity and PR purposes in any and all media, worldwide, as often and for as long as we consider appropriate or desirable, in connection with the Promotion. We may also publish your and your guest(s)/travel companion(s) name, image, social media handle and/or profile picture.

Eligibility:

8. The Promotion is only open to residents of the UK aged 18 and over, and who are based in the UK at the time of entry.

9. Entry is restricted to one entry per person; duplicate entries will be excluded from the Promotion.

Prize:

10. One winning entrant will receive:

a. Return travel for 4 people to Alton Towers

b. Luxury overnight accommodation in a treehouse in the Enchanted Village at Alton Towers. Includes:

I. Four bedrooms with a TV in each room

II. Spacious lounge with a 50″ TV and games console

III. Private decking area with a hot tub and deckchairs

c. Breakfast for 4 people

d. 2-day park tickets for 4 people

e. Silver Fastrack for the Big 6 rollercoasters on one day for 4 people

f. £50 to spend on a McDonald’s™ meal for the family

g. £500 spending money

NDL TERMS AND CONDITIONS

11. Your prize is subject to availability at the discretion of NDL Travel and excludes the Christmas holiday period, Valentine’s day/weekend, Easter weekend and all other bank holiday weekends.

12. Your prize includes a petrol allowance so you can travel to the prize location. The allowance covers a round trip of a maximum 500 miles. If you live further than this from the prize location, the petrol allowance will be provided to you as a contribution towards your travel expenses.

13. You will be staying in a 4 bedroom luxury Treehouse in the Enchanted Village on a bed and breakfast basis.

14. Fastrack park tickets for Alton Towers will be based on four people and tickets are subject to availability at the time of booking. Opening times may vary throughout the year.

15. McDonald’s™ meal allowance of £50.00 will be transferred directly to the winner upon confirmation of full and correct bank details. Transfers can take up to 5 working days.

16. All prizes must be claimed and booked by the prize winner within 12 months from the date of our initial correspondence with them.

17. All non-cash prizes will be fulfilled by prize provider NDL. Specific terms for each stated above.

18. Spending Money included in the prize will be fulfilled by Global. We will endeavour to transfer spending money to your bank account within 28 days but are not responsible for any delays. If you provide your details on any other day, we will aim to initiate the transfer of funds the next working day after those details are received by us. You must provide all necessary details via the method directed within 14 days after the original request to do so otherwise the prize will be forfeited in our discretion.

19. Any other costs and expenses which are not specifically included in the prize description are excluded and will be the sole responsibility of the winner.

20. The prize is non-transferable, and non-refundable. No cash alternative is available except in our sole discretion.

21. We reserve the right to substitute the prize with another prize of equal or greater value at our absolute discretion.

22. We are registered with the Phone-paid Services Authority (“PSA”): registration number ORG832-96388-41101. For all enquiries in connection with the Promotion please contact our customer support team at https://global.com/contact/.

Data Protection:

23. Your personal data, [and the personal data of any guest(s)/travel companion(s) that you or they provide to us], will be collected and processed by us, our licensees (including Communicorp UK Limited and Quidem Limited), [the Promotion Partners], as well as the prize providers, and if applicable, our service providers, network operators and suppliers in order to administer and fulfil the Promotion. Your personal data may also be disclosed to the Phone-paid Services Authority, Ofcom and/or the Advertising Standards Authority at their reasonable request for regulatory purposes, for example, in order to prevent, investigate and detect crime, fraud or anti-social behaviour and comply with law enforcement agencies and applicable advertising codes.

24. We may hold your personal data for a period of 2 years in order to comply with our regulatory obligations.

25. You may be asked if you want to opt-in to marketing from us or our Promotional Partners when you enter a Promotion. If you choose to opt-in, we and/or our Promotional Partners (as applicable) will use your personal data for marketing purposes (see our Privacy Policy for more details). You can opt out at any time.

26. We, the Promotion Partners and the prize providers may transfer and process personal data outside of the EEA and UK for the purposes of administering the Promotion.

27. By entering a Promotion, you acknowledge that any personal data provided by you in connection with the Promotion will be processed as set out above and in accordance with our Privacy Policy, which sets out full details of how we process personal data and how you can exercise your rights as a data subject. Please ensure you have read and understood our Privacy Policy before entering any Promotion.

28. You may request the removal of your personal details from our database by contacting privacy@global.com. If you request that your personal details be removed prior to the conclusion of a Promotion, you will forfeit your right to enter the Promotion and/or claim any prize and we reserve the right to select another entrant to participate in the Promotion or withdraw the prize and select another winner, as applicable.

29. If you are required to submit a guest(s)/travel companion(s) personal data to enter a Promotion, you must ensure that your guest(s)/travel companion(s) have given you consent to provide us with their personal data.